TESTIMONIALS
WHAT PEOPLE SAY ABOUT WORKING WITH US
Building trusted relationships and delivering results that make a real difference
“When I was looking for someone to work alongside and help drive the growth and development of the show I spoke to with peers in the industry and several them all said without hesitation Jan Denning – The Hospitality Partnership.
From the minute I spoke to Jan on a zoom call I knew we would forge a great team, and we have. Jan initially started off supporting me around the sale activity after COVID, but this very quickly developed into a more involved role as Jan’s knowledge and understanding of the sector grew.
5 year’s in Jan now not only offers a great sounding board for my ideas, but she also contributes many of her own, and has helped shape the direction of the show and the Movers & Storers Magazine. Jan and I have worked together on every show from 2021 in a sales and marketing capacity, driving exhibition sales and visitor numbers through pro-active sales and marketing.
Overall, alongside her constant professionalism Jan brings a huge amount of energy and positivity which is infectious. Jan is always commercially focussed, and I have no doubt she has made a positive contribution to the show. Her flexibility around working hours mean across days, weeks and months she provides a continuous flow of support.”
Richard Pegler
Managing Director - The Movers & Storers Show, The Movers & Storers Magazine, The Media Connexions Ltd
“We were looking for a storage container for our growing business and, having previously sourced one ourselves and been let down, we wanted to make sure we used someone reputable this time. Jan was incredibly helpful in sourcing a company for us and made the whole process really straightforward.
The company Jan recommended was reliable, easy to communicate with and provided a fantastic service from start to finish. The container was delivered on time, and the delivery was extremely professional. Most importantly, the quality of the container was exceptional, it genuinely looks like it has barely been used!
As our business has expanded, we’ve been running out of space in our warehouse, so finding a good-quality storage solution was really important to us. The container has provided exactly what we needed and has given us some much-needed additional storage space.
We’re really happy with the service Jan provided and would have no hesitation in recommending her to anyone looking for help sourcing a reliable storage solution.”
Liz Cheney
Head of Operations - The Events Company
“We’ve known Jan for many years now, and she has always been a pleasure to work with. She’s highly organised, friendly and bursts with enthusiasm!
She’s always looking for opportunities to support our business and does a great job of promoting our work on socials.
Just the type of person we like to partner with and have representing our brand.”
Sarah Manning
Secure Stores
“The only reason that we are doing (exhibiting at) the show was down to great sales skills by Jan.
Jan did her due diligence and here we are back on board.
Thank you Jan.”
Martin McDade-Smith
Macs Truck Sales Ltd
“Jan has fantastic energy and such a positive approach to business and life. It’s refreshing to work with her as part of the Hospitality Partnership and see the result that she has achieved in the last 6 months during some of the toughest trading conditions for the Hospitality sector.
I would highly recommend having Jan’s sales and marketing support in your hospitality or event business. She is also skilled at bringing together other functional professionals including finance, procurement, HR and training to support hospitality and tourism business.”
Russell Fraser
Managing Partner - Didgigo UK and Squareten Business Growth
“There are not enough adjectives to describe Jan – in fact she is one of kind and deserves her own.
Her energy is boundless, her sheer determination to fulfil what she truly believes in is inspiring and her ability to lead from the front and support all those she meets is truly admirable.
She never fails to lift my spirits, give me focus, ideas and inspiration and on many occasions most importantly make me smile. At a time when our industry had fallen off track Jan has taken the front carriage on the corona-coaster and taken it upon herself to steer as many people as she can through to the other side and beyond with connections, collaboration and celebration.
Her ability to remove obstacles, to bring people together and to find solutions such as The Hospitality Partnership is instinctive. I wish I had known Jan already for many years but excited for the future of our industry with Jan in it. If you don’t know her make sure you do!”
Faye Banwell
Client Services Director - LJS Representation
“I worked with Jan on delivery of a Peer to Peer Network project and I was impressed by her positive attitude and how much she cared about providing the best service to ‘her’ participants.
The feedback received from participants was excellent, and they obviously found working with the Hospitality Partnership valuable.”
Kate Snell
Project Manager – Worcestershire Business Central
“Janet is a very personable and professional individual who cares about the service she and her team provides.
Diligence with a friendly approach is just two of her trade mark traits that ensure doing business with her is a pleasurable experience.”
Sales and Marketing Director
CHH CoNex
“Janet was born to be in sales. She has the all right qualities in abundance: persistence, focus, an easy telephone manner, tact and diplomacy. I could go on. Above all else Janet has a wonderful sense of humour and remains cheerful no matter what the situation.
When she came to Expo Event Management, she had no previous experience of exhibition sales nor indeed any knowledge of the bus and coach industry. Undaunted by this she got stuck in right away and to her credit made a massive contribution to the Euro Bus Expo top line during her contract.
The events industry needs lots more people like Janet!!”
Marcus Hall
Director Marketing – GitLab
“Jan delivered an exceptionally proactive sales strategy for our client’s recent Annual Conference, resulting in a significant uplift in ticket sales and real momentum across the campaign.
She was a pleasure to work with from day one – quick to understand the client’s needs, responsive, and genuinely personable throughout the planning process. Delegates were also delighted to see her welcoming them at the registration desk onsite, and she went above and beyond by gathering valuable feedback from members for the association.
Jan brought energy, insight, and professionalism at every stage, and her contribution made a tangible difference to the success of the event.”
Nichola Kelsey
Head of Projects The Events Company
“We at Hartley Events are a busy, full event management company, we needed help with a sales project, we didn’t want to take on a permanent sales person as the role would need to be flexible in working hours, we needed a flexible, professional and experienced resource.
Following a recommendation we turned to The Hospitality Partnership, who could offer exactly what we needed. Following a couple of zoom meetings, we took on Jan Denning to drive sales and convert pipeline enquiries.
She did this and more, her experience required little to no guidance, allowing me to work on my business safe in the knowledge that she was handling and responding to our customers in a professional and timely manner, building trusting relationships and ensuring our professional reputation was upheld.
It has been a pleasure working together and we will certainly be turning to Jan and The Hospitality Partnership for other resource solutions.”
Chris Hartley
MD Hartley Consulting and Events
“Jan came to the hotel as interim Director of Sales, initially it was for just a couple of months, but as Jan became engaged with all the teams at the hotel her position continued for much longer. Jan quickly got to know all the team at the hotel and worked with them all to make a positive difference.
Jan quickly demonstrated her passion for ‘The Customer Experience’; guests came to know her, never hesitating to chat with them, learn more about them and doing whatever she could to make their stay a memorable experience.
Her experience meant she recognised new business opportunities and how to convert new corporates and meetings, evidence of this first coming to light when she was wandering around the building site next door to try and find the contractors and then following up to introduce the hotel, learn how they booked and secured the agreement. The contractor noted we were the first hotel to make contact and they were impressed by this.
I wouldn’t hesitate to work alongside Jan again, or recommend Jan to any business looking for sales, business development and/or venue finding.”
Frank Stewart
Hotel Manager – The Waterfront, Southport Hotel
“Energetic, authentic, passionate, fun, vocal, creative, supportive and determined are all words I would use to describe Jan.
From when I worked with her back in her Ramada days through to her setting up her own business and now taking a lead in helping others through the creating the Hospitality Partnership.
It has always been a pleasure to be associated with Jan. It goes without saying her sales knowledge in terms of markets, contacts, process and skills is superb! Jan is someone who cares, someone who really wants to help, takes genuine interest in what you are doing and most important is a lovely person! Meet her for yourself and see why.”
Philip Bolson
Founder and Director - The Hospitality Junior Board C.I.C
“Jan is one of the great GM’s. It is rare that I have come across someone in this sector who is so customer focused and as determined to genuinely coach her staff to be the same.
With an eye for detail and a wonderful attitude Jan is quite simply a delight. If I was in this industry she would be one of the first people who I would try to recruit. There are few like her.”
Chairman
SGI Industries
“Needing support with our sales efforts in two of our properties and not a huge budget to take on additional sales staff, we looked to Jan for her sales representation offering. We didn’t look back.
She supported our budget notonly driving conference, meeting and event enquiries but recognising opportunities for business travellers transient business too. The awareness created with both corporate and agency buyers was invaluable, we had the opportunity to host PA groups, agents and corporates to show case our hotels which was key to our strategy.
We are now looking to take on Jan again for sales training with our in-house teams. I would not hesitate in recommended Jan, whilst fun to work with she is passionate about making a difference and working in true partnership with us.”
SGS Hotels
“I worked with Janet in the sales team at Expo Event Management and have to say, she is a joy to work with.
She is dedicated and enthusiastic about everything she does, constantly looking for ways to improve processes and achieve a high level of sales.
She has an infectious personality and is an asset to any team.”
Kylie Peavoy
Nutritional Therapist
“I met Jan 3 years ago when I was sourcing accommodation for our senior employees.
The Ramada Hotel was not at its best but due to Jan’s dedication to not only resolving any issues, but in raising the standards at the hotel to meet her very own high standards we have continued to give her our business.
It also helps that she is a very nice person as well.”
John Traynor
Financial Director – SGI Industries